Solutions

Customer Success

Viber chooses Dialogic

Viber chooses Dialogic’s Cloud-Based SoftSwitch and SBC for its Voice Core Infrastructure.

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Monsan Chooses Dialogic PowerVille Visual IVR to Offer Advanced Customer Care Applications

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Telzar customer success with Dialogic

Dialogic Applications Help 019 Telzar Expand Subscriber Base and Improve Reliability.

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Blogs & Podcasts

A challenge with any customer care is integrating the mobile app experience with live agent interaction. To solve this, Verizon launched Visual Intera... read more
Jim Machi 06/22/2017
by Alan Percy
Intersecting Real-Time Communications with IBM Watson Artificial Intelligence read more
Jim Machi 06/21/2017
by Thomas Schroer
IP is growing and SIP Trunking is growing, but for most companies this means a gradual transition, not a full scale wipeout of existing technology. read more
Jim Machi 06/20/2017
by Jim Machi
Developers are leveraging the smart speaker revolution to cash in by writing interesting, innovative applications. read more
Jim Machi 06/15/2017
by Peter Kuciak
A rundown of where you can find information about what Dialogic is doing in the Avaya DevConnect program. read more
Jim Machi 06/14/2017
by James Rafferty
Fax continues to endure and keep going way past what the “pundits” may have predicted - mostly because it's so ingrained in business practices. read more
Jim Machi 06/13/2017
by Jim Machi
Tsahi Levent-Levi walks us through the latest on WebRTC solutions, vendors and technologies in his recently updated "WebRTC for Business" report. The... read more
Jim Machi 06/01/2017
by The CommsDevZone Podcast
Tom Smith, Senior Manager of CX Innovation shares a new offering from Verizon that integrates visual and voice experience to improve customer care. read more
Jim Machi 05/23/2017
by The CommsDevZone Podcast
Marek Wawrzyniak, CEO of Interactive Web Works shares his story of building Tap to Speak, a WebRTC application designed to improve attendee engagement... read more
Jim Machi 04/07/2017
by The CommsDevZone Podcast

News & Events

A2I Summit - Tokyo

Looking for new ways to engage customers in this dynamic and competitive market place that includes IoT, AI, and next generation technology?

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A2I Summit - Singapore

Looking for new ways to engage customers in this dynamic and competitive market place that includes IoT, AI, and next generation technology?

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A2I Summit - Toronto

Looking for new ways to engage customers in this dynamic and competitive market place that includes IoT, AI, and next generation technology?

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Integrated Media Gateways and the Transition to IP Networks - Webinar

The transition from circuit-switched to IP networks for mobile and fixed line communications is well underway in the United States and other regions throughout the world.  During this transiti...

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