WebRTC for Business People - Update
When WebRTC was still a strange concept, Tsahi Levent-Levi wrote a paper called “WebRTC for Business People.” Now that WebRTC is more prevalent, he has updated the white paper.
Unified Communications in the Cloud
What are some things you should consider when choosing a UCaaS to get the right one for your enterprise?
IoT and Video go Hand-In-Hand
What happens when you bring IoT and video together? We explored the question in the webinar with Dean Bubley, one of the industry’s well-known futurists.
Implementing the Visual Customer Experience With a VIVR
When implementing a Visual IVR it’s all about planning.
What Should the Next Generation SBC Be Able to Handle?
SBCs have been around for over 15 years now. If you have an SBC from the “old days” with only original SBC functions, it’s likely not pulling its weight.
Making Mobile Customer Engagement Apps On-Demand with a Visual IVR
A Visual IVR extends the capabilities of a normal IVR by transforming it into a collaborative voice and visual on-demand web-based application for smartphones.